Privacy Policy

Last Updated: August 14, 2024

PsyberScribe AI is committed to protecting your privacy and complying with the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

  • Personal Information: Name, email, billing data
  • Clinical Data: Audio, transcriptions, notes, and PHI
  • Technical Data: IP address, device type, usage logs

2. How We Use Your Information

  • • To provide, maintain, and improve the Service
  • • To ensure secure clinical documentation and note management
  • • To comply with legal obligations (e.g., HIPAA)

3. Data Security

We implement encryption at rest and in transit, access controls, audit logs, and regular vulnerability scans. PHI is handled in accordance with HIPAA standards.

4. Sharing Of Information

We do not sell or share your data with third parties for marketing purposes.

Data may be shared:

  • • With service providers under BAA agreements
  • • When legally required (e.g., court orders)

5. Data Retention

We retain data as required for legal, regulatory, and operational purposes. You may request deletion in accordance with your rights.

6. Cookies & Tracking

We use minimal cookies for essential functionality and analytics. No behavioral tracking or advertising cookies are used.

7. User Rights

You have the right to:

  • • Access your data
  • • Correct inaccurate data
  • • Request deletion
  • • Revoke consent (where applicable)

8. Contact

For privacy-related questions: privacy@psyberscribe.ai